Lemax Help Center
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Returns, Refunds & Replacements
My product did not come with a power adapter.
My Lemax item was broken when I opened the box, help!
Do you sell replacement parts?
What if I have a problem with my Amazon or Ebay purchase?
What if I want to return or replace my item but don't have my receipt and/or original packaging?
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Product Related Inquiries
How do I power the moving pieces?
Where is the Power Adapter | Battery Box for my Lemax item?
What is the scale of Lemax Village pieces?
Train Track Disassembly
Power Adapter FAQ's
Where to buy
Can I buy directly from Lemax or at www.lemaxcollection.com?
Where can I purchase Lemax products?
How do I become a Lemax Retailer in Canada?
How do I become a Lemax Retailer?
How do I become a Lemax Retailer? (En español)
How do I become a Retailer in my European Country?
How do I become a Retailer in my European Country? (Dutch)
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General Lemax Inquiries
How do I contact Lemax?
I have an idea for a Lemax piece
How do I become a Lemax Artist?
Can I get a Lemax Catalog?
Help Desk Software