Lemax Help Center

Returns, Refunds & Replacements 8

• My product did not come with a power adapter.
• My Lemax item was broken when I opened the box, help!
• Do you sell replacement parts?
• What if I have a problem with my Amazon or Ebay purchase?
• What if I want to return or replace my item but don't have my receipt and/or original packaging?

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Product Related Inquiries 5

• How do I power the moving pieces?
• Where is the Power Adapter | Battery Box for my Lemax item?
• What is the scale of Lemax Village pieces?
• Train Track Disassembly
• Power Adapter FAQ's

Where to buy 2

• Can I buy directly from Lemax or at www.lemaxcollection.com?
• Where can I purchase Lemax products?

Wholesale/Retail Programs 7

• How do I become a Lemax Retailer in Canada?
• How do I become a Lemax Retailer?
• How do I become a Lemax Retailer? (En español)
• How do I become a Retailer in my European Country?
• How do I become a Retailer in my European Country? (Dutch)

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General Lemax Inquiries 4

• How do I contact Lemax?
• I have an idea for a Lemax piece
• How do I become a Lemax Artist?
• Can I get a Lemax Catalog?