Product Related Inquiries

How do I power the moving pieces?
In the recent years, Lemax has switched all animated products to be powered by a 4.5V adaptor plug. Depending on the country in which you buy the Lemax prod...
Wed, 6 Jun, 2018 at 3:09 PM
Where is the Power Adapter | Battery Box for my Lemax item?
Thank you for your interest in the Lemax Village Collection. The Power Adapter | Battery Box is often located in a compartment on the outside of the Styrof...
Fri, 15 Nov, 2019 at 11:25 AM
What is the scale of Lemax Village pieces?
Thank you for your interest and support of the Lemax Village Collection. We take the interests of our collector's very seriously so please rest ass...
Tue, 2 Oct, 2018 at 6:53 PM
Train Track Disassembly
There is not a technical protocol for disassembly. What you want to do is slightly lever a track piece upward while slightly shimmying the piece side to sid...
Sun, 29 Sep, 2019 at 11:38 PM
Power Adapter FAQ's
Question:  I think my power adapter went out.  Is there a list of power adapters that I can use on my product.  Answer:   Yes, please visit this page https...
Mon, 2 Dec, 2019 at 11:28 AM